Privacy policy

This privacy policy sets out what information we gather from you, what we do with your information and what we do to keep it secure.  The policy also outlines your rights regarding any personal information we hold about you.

This policy applies to you if you attend our events, communicate with us via email, telephone, online or use our website or interact with us on social media. These are referred to as our “Services”.

Who are we?

Where we refer to ‘we’ or ‘us’ in this policy we are referring to Sweat It Festival and the event organisers, EMS (Emsolutionsuk Ltd).

What kinds of data do we hold?

Data that you provide to us such as your name, address, date of birth, email, telephone number, and any feedback you give to us, including by phone, email, post, or when you communicate with us via social media;

Information about the Services that we provide to you which includes ticket purchases, class bookings, what you paid in the use of our Services;

Information about the devices you have used to access our Services including the browser used, your IP address and your device’s make and model when you use our Services; and

Your preferred contact details and details of any electronic communications, including email, that you have received from us.

How do we use the data we collect?

The data we collect about you might be used to:

  • provide our Services to you;
  • take payment and process your booking;
  • conduct research and for statistical analysis;
  • find ways to enhance our Services
  • answer your questions
Who might we share your information with?

We do not share data with any third parties unless we are legally obligated to. For example in cases of provision of medical services to you at one of our events.

Your rights

By law you have the right to access the data we hold about you in several circumstances. If we agree that we are obligated to provide your data to you or a third party on your behalf, we will provide it free of charge.

Prior to providing providing your data to you or to a third party acting on your behalf, we may ask for proof of identity to maintain the security of your data.

Should any of the information we hold about you become out of date or is inaccurate, you have the right to request that it is corrected.

To do this please contact us as detailed below.

You have the right to object to the processing of your personal data if circumstances change and we are no longer entitled to use it. You also have the right to have your information deleted if we are found to be keeping it for too long, or to restricted in some circumstances how we process your data

To do this please contact us as detailed below.

How long do we keep your data?

We keep record of your data in order to provide you with our Services.

Your data is retained in accordance with law and regulation. Your data is not retained for longer than is necessary to deliver our Services.

Links to other websites

From time to time we may provide links to other websites. Please note these websites are not under our control and therefore we will not be liable to you for any issues arising in connection with their use of your data, the content of the website or the services offered to you by such websites.

We recommend that you consult the privacy policy and terms and conditions on every external website we link to in order to understand how they may process and retain your data.

Security

We take steps to ensure the security of your data including:

  • suitable electronic security measures such as ID verification and secure encryption
  • never requesting password details from you
  • recommending that you never enter username, password or account details into an email or after following a link from an email.
Contact us

Should you wish to exercise any of your rights as set out above, have a question or a complaint about this privacy policy or how we are processing your personal information, please contact us using the online form below:

Privacy policy enquiry
Please tell us about your privacy policy enquiry
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